Book a call

Over 100 articles,  news media interviews, and podcasts globally.

 

Anne Genge is one of North America's most published authorities in dental privacy, dental cybersecurity, and dental AI adoption and governance. 

 

Check out this searchable database of all things dental privacy, cybersecurity, and dental AI (Artificial Intelligence)

 

Explore The Library
Resources: Articles, Columns and Interviews by Anne Genge | Myla Training
Resources

Articles, columns and interviews by Anne Genge

Plain-language guidance on privacy, cybersecurity and AI safety for dental teams, written by Myla Training founder Anne Genge and published across Canadian and international dental media.

Author
Anne Genge, BA, CIPP/C
Role
Founder and CEO, Myla Training Corp.
Focus
Privacy, Cybersecurity, AI Safety
Library
114 pieces, 2015 to 2026
Latest from Myla

Myla Training Blog

7 posts, 2026

New guidance from the Myla Training blog at mylatraining.com, covering AI safety, vendor risk, scam recognition and privacy training for Canadian dental teams. Several recent posts include an audio episode.

  1. Jun 2026Scams

    Fake Dental Supply Invoices: Spot the Scam Before It Costs Your Practice

    How false billing scams reach busy dental front desks, the invoice and email red flags to watch for, and the DENTAL Scam Decoder™ steps: pause the payment, verify through a trusted channel, escalate without blame, and document what happened. Grounded in guidance from the Canadian Anti-Fraud Centre, the FTC, the FBI and CISA. Includes an audio episode.

    Read
  2. Jun 2026Privacy

    The 25-Year-Old Privacy Law Many Dental Practices Still Overlook

    PIPEDA's accountability principle includes training staff on privacy policies and practices. This article explains that requirement, why provincial health privacy laws also apply, and what a practical, documented privacy and security awareness program looks like for a dental team. Includes an audio episode.

    Read
  3. Jun 2026AI

    Human Risk in the Age of AI: What Dental Teams Need to Know

    AI is making phishing, impersonation and voice scams more believable. A calm, practical guide to the habits that protect a practice: trust the relationship, verify the request, set clear AI-use rules, use multi-factor authentication, and report without blame. Includes an audio episode.

    Read
  4. Jun 2026Case Study

    What the DentaQuest Cybersecurity Incident Teaches Dental Practices About Vendor Risk, Patient Trust, and AI-Era Scams

    Drawing on DentaQuest's own security update and public reporting of more than 2.6 million affected accounts, this piece turns a benefits-administrator incident into practical steps for dental offices: a vendor inventory, clear roles, patient communication and access review, mapped to the Myla SAFE Framework™.

    Read
  5. May 2026Compliance

    Why Canadian Dental Practices Are Cyberattack Targets

    Why sensitive patient data and busy digital workflows make dental offices attractive to attackers, how PHIPA's duty to take reasonable safeguards applies in Ontario, and what recent IPC decisions on ransomware and third-party IT providers mean for dental teams. Ends with a readiness checklist.

    Read
  6. May 2026AI

    Healthcare AI Scribes Can Hallucinate: Ontario Auditor General

    What the Ontario Auditor General's 2026 findings on AI scribe testing mean for dental teams, why "the provider will review it" needs a real process behind it, and five questions every practice should answer before AI touches patient-related work. The guiding rule: AI can draft, but humans must decide.

    Read
  7. Mar 2026Leadership

    The Dentist Is the Technology Leader, Whether They Realize It or Not

    Why AI adoption is a leadership decision as much as a technical one, how IT support differs from technology leadership, and how to assign clear responsibility across the team using the Myla SAFE Framework™. Featured in a July 2026 CDA Oasis video discussion.

    Read
Series on the Myla blog

Dental AI Essentials

5 parts, 2026

A practical series on using AI safely in a Canadian dental practice, written to be read in order. It starts with what AI can and can’t do and finishes with the Myla PAUSE Protocol™.

  1. Apr 2026Series

    Part 1AI in Dentistry: What It Can (and Can’t) Do for Dental Practices

    The series opener: a plain-language explanation of how AI works and what it can and can’t do for a dental practice.

    Read
  2. May 2026Series

    Part 2Can Dental Teams Use ChatGPT With Patient Information?

    AI and dental privacy in Canada: why patient information stays out of AI tools until those tools have been properly reviewed, approved and safeguarded.

    Read
  3. May 2026Series

    Part 3AI Hallucinations in Dentistry: Why ChatGPT Can Be Wrong

    What AI hallucinations are, where they appear in everyday dental workflows, a worked example of a polished but overstated patient explanation, and a simple four-question review rule: accurate, appropriate, allowed, reviewed.

    Read
  4. May 2026Series

    Part 4AI Supervision in a Dental Practice

    How to build simple supervision systems that keep AI helpful without creating unnecessary risk.

    Read
  5. May 2026Series

    Part 6The Myla PAUSE Protocol™: A Practical Framework for Dental Teams

    The series finale introduces the Myla PAUSE Protocol™, a five-step habit for safer AI use created by Anne Genge: Purpose, Anonymize, Understand, Scrutinize, Establish. Includes a simple AI action plan any practice can start this week.

    Read
Trade publication

Oral Health Group

11 pieces, 2023 to 2026

Feature articles and Next Gen columns for Oral Health, a Canadian dental publication established in 1911. Topics range from cyber insurance readiness to consent and AI in the operatory.

  1. Jul 2026Feature

    AI needs driver’s ed: Why dental teams need rules of the road

    Using the early history of driver licensing as a guide, Anne maps familiar road safety rules to AI safety in the dental practice, with a five-question checklist to use before any AI tool and the PAUSE Protocol™ as an everyday office habit. The takeaway: teach people to drive.

    Read
  2. Mar 2026Feature

    Would your dental practice qualify for cyber insurance today?

    A guide to today's cyber insurance underwriting expectations (multi-factor authentication on email and remote access, tested backups, EDR, email filtering, documented training, and a defined incident response plan), framed as a governance question, not just an IT one.

    Read
  3. Jul 2025Feature

    The consent gap: What the Heartland lawsuit teaches us about AI in dentistry

    What the Heartland Dental class action lawsuit reveals about informed consent obligations when AI tools are used in dental practices, grounded in RCDSO and Canadian regulatory college expectations around informed consent as a fundamental of professional practice.

    Read
  4. Oct 2024Next Gen

    A $71,000 ransomware nightmare: how one dental practice recovered, and lessons for every dentist

    A real recovery case study walking through the financial cost, downtime, and operational steps of a successful ransomware attack on a dental practice, and the prevention measures that would have avoided it.

    Read
  5. Jul 2024Feature

    Flossing out cyber threats: Creating a human firewall

    Why the dental team itself is the strongest layer of cybersecurity defence, drawing the parallel between daily oral hygiene and daily cyber hygiene. Practical guidance on building a culture where every team member becomes part of the practice's protection.

    Read
  6. May 2024Next Gen

    Byte-sized security: Two easy steps to safeguard your dental practice

    Two simple, high-impact cybersecurity steps every dental practice can take immediately, written for new graduates and early-career dentists who want to start their careers with a strong security foundation.

    Read
  7. Mar 2024Next Gen

    Digital defense: Cybersecurity essentials for new dental professionals

    The cybersecurity foundations every new dental professional should understand before joining a practice, from password hygiene to recognizing phishing attempts. Designed as an onboarding resource for the next generation of clinicians.

    Read
  8. Oct 2023Partner

    Why do I need cybersecurity awareness training for my dental team?

    The third article in Oral Health's "Ask the Experts" series on dental cybersecurity. Why protecting practice and patient information isn't only the IT provider's job, and why a well-trained team can recognize and stop threats before they cause harm.

    Read
  9. Sep 2023Feature

    Cybersecurity: It's not just for big corporations

    Why small and mid-sized dental practices are increasingly attractive targets for cybercriminals, and why "we're too small to be a target" is the most dangerous assumption a practice owner can make.

    Read
  10. Sep 2023Feature

    Breach prevention in dentistry: Essential know-how for dental hygienists

    Practical breach-prevention guidance written specifically for dental hygienists, covering the moments in their daily workflow where patient data is most exposed and how to handle them confidently.

    Read
  11. Aug 2023Feature

    AI in dentistry: The shimmering promise and the looming shadow of cyber threats

    An early look at the dual nature of AI in dentistry: the diagnostic and operational gains balanced against the new attack surfaces and data risks AI tools introduce when adopted without governance.

    Read
Bylined series

Dental Tribune International

5 parts, 2025 to 2026

Anne’s five-part From chairside to cyberspace series for Dental Tribune International, a walkthrough of the cybersecurity, AI and connectivity questions every modern dental practice needs to answer. Originally published in digital, the international magazine of digital dentistry.

  1. Mar 2026Series

    Part 5From chairside to cyberspace: When everything is connected, understanding cyber risk in modern dental technologies

    How dentistry has shifted from a small number of independent systems to one of continuous connectivity between devices, software, and cloud services, and what that means for risk, governance, and a practice's overall security posture.

    Read
  2. Oct 2025Series

    Part 4From chairside to cyberspace: AI is phishing you now, is your team ready?

    Why cyber-attacks shouldn't be thought of as isolated incidents. With AI now writing the lures, attacks are faster, more convincing, and more personalized, and dental teams need a fundamentally different kind of training to keep up.

    Read
  3. Jul 2025Series

    Part 3From chairside to cyberspace: Surviving disasters, why dentists need more than traditional backup

    A real case of a dentist who paid a $50,000 Bitcoin ransom and still lost months of imaging, treatment notes, and patient records, used to explain why backup alone is not a continuity plan, and what dental practices actually need: tested backups, failover, and a documented disaster recovery plan.

    Read
  4. Apr 2025Series

    Part 2From chairside to cyberspace: Understanding and responding to cyber threats in dentistry

    The most common threats facing dental practices today, from emerging ransomware tactics that target both practices and patients, to AI-augmented phishing campaigns. Includes practical, sequential defensive steps and a culture-of-vigilance approach.

    Read
  5. Jan 2025Series

    Part 1From chairside to cyberspace: Why every dental practice needs cybersecurity

    The opening installment of the series. Why cybersecurity is one of the defining challenges of the twenty-first century for dental practices, the realities of operating systems and the cloud, and a self-assessment for practice owners on systems, training, and incident response readiness.

    Read
Association

CDA Oasis and the Canadian Dental Association

12 pieces, 2015 to 2026

A long-running contributor to the Canadian Dental Association’s CDA Oasis platform, from digital communications guidance in 2015, through the Cybersecurity Mini-Workshop Series, to current discussions on technology leadership, AI consent and dental AI privacy.

  1. Jul 2026Video

    Technology Leadership and AI Safety in the Dental Practice

    A CDA Oasis video discussion on what effective technology governance looks like in a dental practice and why the evolving AI landscape is a game changer for cybersecurity and privacy. Builds on Anne's Myla blog article on the dentist as technology leader.

    Watch
  2. Aug 2025Article

    Navigating Consent in the Age of Dental AI

    How to think about informed consent when AI is being used in clinical workflows: what patients should be told, when consent is required, and how to document it without slowing the practice down.

    Read
  3. Feb 2025Article

    Privacy and Security Considerations When Using AI Tools in the Dental Office

    The privacy and security questions every dental team should ask before adopting an AI tool, from where data is processed, to vendor security posture, to alignment with PIPEDA, PHIPA, and provincial dental college guidance.

    Read
  4. Oct 2024Article

    Protecting Your Dental Practice from Ransomware

    A Cybersecurity Awareness Month feature outlining the rising threat of ransomware to dental practices, with practical guidance on creating a "human firewall" and the role of social engineering in nearly every successful attack.

    Read
  5. Mar 2022Workshop

    Cybersecurity Workshop No. 2: Backup Assessment Checklist

    Workshop #2 of the Mini-Workshop Series. A working backup assessment checklist dental teams can run with their IT provider to verify what is actually being backed up, how often, and whether the backups have ever been tested.

    Read
  6. Feb 2022Workshop

    Introducing the Cybersecurity Mini-Workshop Series

    The launch of the Mini-Workshop Series on CDA Oasis, a sequence of short, practical workshops designed to give dental teams immediate, repeatable cybersecurity practices they can run themselves.

    Read
  7. Jun 2021Workshop

    Cybersecurity Mini-Workshop Series: Ransomware Vulnerability Assessment

    A self-guided ransomware vulnerability assessment for dental practices: a structured walkthrough of the most common gaps Anne sees in dental networks, with a path to closing each one.

    Read
  8. Apr 2020Article

    Cybersecurity During the COVID-19 Pandemic

    Practical cybersecurity guidance for dental practices in the early months of the pandemic, addressing the surge in attacks targeting healthcare, the new attack surface created by remote work, and immediate steps practice owners could take.

    Read
  9. Feb 2020Roundtable

    Steps to Improve Cybersecurity in Your Practice

    A roundtable contribution outlining the immediate steps any dental practice can take to improve its cybersecurity posture, focused on the highest-impact, lowest-friction changes that close common gaps.

    Read
  10. Sep 2016Webinar

    Encryption Webinar

    An early CDA Oasis webinar on encryption fundamentals for dental practices: what encryption actually does, where it should be used (devices, email, backups), and how to verify it's in place.

    Watch
  11. Nov 2015Article

    Risks of Digital Communications

    One of Anne's earliest CDA Oasis contributions, a foundational look at the risks introduced when dental practices began moving routine patient communications onto digital channels.

    Read
  12. Nov 2015Article

    Key Security Questions You Should Ask When Acquiring New Office Technologies

    A CDA Oasis Conversations piece outlining the questions dental practices should ask vendors before integrating new office technologies. Many digital services connect directly to office databases and may not be compliant with jurisdictional privacy and security regulations.

    Read
Video, podcasts and features

Media and Interviews

9 appearances, 2020 to 2026

Video interviews, podcast appearances and editorial features in which Anne has been interviewed or quoted as an expert source across dental and women-in-cybersecurity media.

  1. Sep 2026Video

    A Password Is Not the Protection, It’s the Front Door | Weekly Wisdom, Oral Health Group

    A short Oral Health Weekly Wisdom video in which Anne explains why passwords are the front door to a practice's confidential information, with practical tips for protecting patient information if a password ends up in the wrong hands.

    Watch
  2. Oct 2025Podcast

    What Dentists Need to Know About Cyber Attacks | Brush Up Podcast Episode 32

    Anne joins the Brush Up Podcast to discuss the importance of cybersecurity in dental practices and the types of cyber threats dental professionals face most often, drawing on three decades in the industry.

    Listen
  3. Aug 2025Video

    The AI Revolution in Dentistry: What You Need to Know | DrBicuspid

    An extended video interview with DrBicuspid covering AI applications in dental practices, patient privacy and trust, informed consent, key questions for dentists evaluating AI vendors and startups, and the role of AI in addressing staffing challenges.

    Watch
  4. Dec 2024Podcast

    How to Protect Your Dental Office from Ransomware and Phishing | Brush Up Podcast Episode 20

    An Oral Health Group Brush Up Podcast episode focused on the practical defenses every dental practice should have in place against ransomware and phishing, recorded as a companion to Anne's written work in the same publication.

    Listen
  5. Dec 2024Feature

    Infallible Precision? The Multifaceted Role of AI in Dentistry | Dental Tribune International

    A Dental Tribune International feature in which Anne is the primary expert source on AI privacy, bias, accountability, and the importance of keeping clinical judgement firmly in the dentist's hands. Quoted extensively on innovation outpacing regulation.

    Read
  6. Oct 2024Feature

    2025 Trending Technologies in Dentistry, Part 1 | DrBicuspid

    Anne featured among DrBicuspid's expert voices on the technologies set to shape 2025 in dentistry, addressing the implications of AI for patient privacy, compliance, and the future of dental practices.

    Read
  7. Aug 2021Feature

    Top Women in Cybersecurity 2021: Honouree Roundup | IT World Canada

    Anne profiled in IT World Canada's Top Women in Cybersecurity 2021 honouree roundup, recognized for bringing automation to ongoing security training and creating an in-house, incentive-based program for small business owners.

    Read
  8. Jun 2020Q&A

    Q&A: How Anne Genge is Adapting to a New Normal | Women of Influence

    A Women of Influence Q&A on adapting Alexio's business and outreach during the early pandemic, the recognition that came with the 2020 Cyber Defense Magazine "Most Innovative Woman in Cybersecurity" award, and Anne's message to fellow entrepreneurs.

    Read
  9. 2021Video Series

    Cybersecurity is For Everyone | Alexio Corporation Video Series

    A three-part educational video series Anne created and hosted for Alexio Corporation, designed to help every person using online technology, at home or in a small business, understand and defend against everyday threats.

    Watch
Myla archive

Myla Training Archive

48 pieces, 2023 to 2025

Articles, alerts and case studies from the original myla.training site. Most pieces pair a real incident with practical steps every dental team can take to prevent it.

  1. Dec 2025Article

    What Small Businesses Get Wrong About Cybersecurity

    The most common myths small businesses hold about cybersecurity, and the practical reframes that turn anxiety into an actionable plan a small team can actually follow.

    Read
  2. Nov 2025Article

    What Is the Best Cybersecurity Protection for Dentists?

    Anne's plain-language answer to a question dentists ask constantly. The honest version: there is no single tool, there's a layered approach, and this article walks through what those layers actually look like in a Canadian dental practice.

    Read
  3. Nov 2025AI

    AI in Dentistry: Exciting… Just Know The Risk

    An optimistic but clear-eyed look at AI adoption in dentistry: what it can do well, what dental teams need to ask before deploying it, and how to keep patient trust intact through the transition.

    Read
  4. Jan 2025Privacy

    The Rise of the Virtual Privacy, Security, and AI Officer in Dental Practices

    Why the role of a Virtual Privacy & AI Officer is emerging in dental practices, and how a fractional model gives smaller practices access to senior-level governance without a full-time hire.

    Read
  5. Dec 2024AI

    Dentists: Does Your AI Tool Have a Medical Device License?

    The medical device licensing question many AI vendors don't volunteer: what dentists need to ask, what Health Canada classification means for clinical AI, and the implications for liability and informed consent.

    Read
  6. Nov 2024Training

    Boost Your Dental Practice Security: 5 Simple Training Tips for Your Team

    Five practical training habits any dental practice can build, from password discipline to safe browsing to keeping software current, written for office managers who need to upskill the whole team without a major project.

    Read
  7. Nov 2024Case Study

    How a Black Friday Deal Compromised a Dental Practice's Cybersecurity

    A real case where a holiday-season "deal" introduced malware into a dental practice, and what every team should know about shopping links, browser extensions, and personal-device hygiene during high-risk seasons.

    Read
  8. Oct 2024Article

    Dental Practices Triple Their Focus on Cybersecurity Since 2022: Here's Why

    Why Canadian dental practices have meaningfully shifted their attention to cybersecurity since 2022: the threat trends, the regulatory pressure, and the patient-trust dynamics behind the shift.

    Read
  9. Oct 2024Article

    Looking to Secure Your Dental Practice? Here's Step 1

    The single most important first step before buying tools or running scans: understand what you have, where it is, and who can reach it. A grounded starting point for practice owners feeling overwhelmed.

    Read
  10. Oct 2024Scams

    Second Friend Request on Facebook? Here's Why You Should Never Accept It

    Why a "second" friend request from someone already in your network is almost always a cloned-account scam, and the small habit that keeps your contacts and your dental practice safer.

    Read
  11. Oct 2024Case Study

    Ransomware Targeting Patients Directly: Case Study

    A case study on the newer ransomware tactic of contacting patients directly to extort the practice, and what dental teams need in their incident response plan to handle that pressure professionally and lawfully.

    Read
  12. 2024Scams

    Top 10 Scams You Need to be Aware of in 2024

    The ten most common scams targeting individuals and small businesses in 2024 (phishing, pretexting, fake invoices, romance fraud and more), with the tells that give each one away.

    Read
  13. Sep 2024Compliance

    Ontario: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    Part of Anne's province-by-province compliance series. The Ontario edition examines PHIPA and RCDSO expectations and explains why annual training is now a clear professional and legal expectation, not a "nice to have."

    Read
  14. Sep 2024Compliance

    Alberta: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    The Alberta edition of the compliance series, covering HIA, dental college expectations, and the practical training cadence Alberta dental practices should be running.

    Read
  15. Sep 2024Compliance

    British Columbia: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    The BC edition of the compliance series, covering PIPA, the College of Dental Surgeons of British Columbia's expectations, and what a defensible annual training program looks like.

    Read
  16. Sep 2024Compliance

    Saskatchewan: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    The Saskatchewan edition of the series, focused on the province's privacy framework and the lessons from the Saskatchewan Health Authority breach for dental teams.

    Read
  17. Sep 2024Compliance

    Prince Edward Island: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    The PEI edition of the series, framed around the province's health information privacy framework and what dental practices in Atlantic Canada should expect from their training program.

    Read
  18. Sep 2024Compliance

    Nova Scotia: The Legal Requirement of Annual Security Awareness Training for Dental Practices

    The Nova Scotia edition of the series, covering PHIA and what dental teams in the province need to demonstrate to align with provincial privacy expectations.

    Read
  19. Sep 2024Article

    Is Your Dental Team Putting Your Data at Risk? Here's What to Watch Out For

    The everyday team behaviors that quietly create risk, from sticky-note passwords to personal-device charging on practice computers, and how to address them without making your team feel watched.

    Read
  20. Sep 2024Alert

    FBI Cybersecurity Alert: Protect Your Dental Practice from Ransomware Attacks

    What the FBI's alert about ransomware targeting dentistry actually means for Canadian practices, and the immediate steps every team should take to verify they're not the next case study.

    Read
  21. Aug 2024Article

    Keeping Kids Safe Online: What Every Parent Needs to Know

    A guide for parents on the online risks children face today, written in the same plain-language style Anne uses with dental teams, with practical conversation starters for families.

    Read
  22. Aug 2024Privacy

    How to Set Up Appropriate Privacy Settings on iPhone and Android

    A step-by-step privacy configuration walkthrough for both iPhone and Android, important for dental teams whose phones often pull double duty as personal and practice devices.

    Read
  23. Jul 2024Case Study

    Enhancing Cybersecurity for Dental Practices: 5 Lessons from the Saskatchewan Health Authority Breach

    Five lessons dental practices can take from the Saskatchewan Health Authority breach, including USB port management, device encryption, and the gap between policy training and applied training.

    Read
  24. Jul 2024Article

    How to Keep Yourself and Your Dental Practice Safer Online

    The everyday personal habits that compound into a safer professional posture, covering the surprising overlap between Anne's own home cybersecurity routine and the recommendations she gives dental teams.

    Read
  25. Jul 2024Alert

    Understanding Cybersecurity Threats Following the CrowdStrike Incident

    How dental practices can stay alert during periods of broad disruption like the CrowdStrike incident, when cybercriminals exploit the news cycle to launch new phishing and social engineering campaigns.

    Read
  26. Jul 2024Compliance

    Navigating Privacy Regulations and Guidelines for Dental Practices in Canada

    A consolidated overview of the federal and provincial privacy regulations and dental college guidelines that govern Canadian dental practices, written so a practice owner can map their own obligations in one read.

    Read
  27. Jul 2024Alert

    3 Scams Targeting Dental Offices: July 2024

    Three active scams Anne saw targeting Canadian dental offices in July 2024, broken down with the giveaway signals and the response steps for any team that may already have engaged with them.

    Read
  28. Jun 2024AI

    Using AI Safely in a Dental Practice

    The practical guardrails for using AI tools in a dental practice, what data to never paste into a public model, when to involve your privacy officer, and how to ensure patient consent and vendor diligence are part of adoption.

    Read
  29. Jun 2024Alert

    The TDSB Ransomware Attack: What Happened and How to Safeguard Against Future Incidents

    The Toronto District School Board ransomware incident as a teaching case for any organization that handles sensitive personal information, including dental practices, and the safeguards that would have changed the outcome.

    Read
  30. Jun 2024Alert

    Ticketmaster Data Breach: Chances Are You're In It, So What Now?

    What to do after the Ticketmaster breach, both as an individual whose data was likely exposed and as a dental practice whose team's reused credentials may now be a downstream risk to your network.

    Read
  31. Apr 2024Alert

    FBI Warning to Dentists: Cybersecurity Awareness Training Critical

    What the FBI's warning to the American Dental Association means for Canadian dental practices, and why annual cybersecurity awareness training has moved firmly from optional to essential.

    Read
  32. Apr 2024Case Study

    Saskatchewan Health Authority Breach: A Charging Cable Case Study

    How an unsecured USB charging cable led to a major Saskatchewan Health Authority breach, and the simple network controls that would have prevented it. A small example with large implications for any dental network.

    Read
  33. Apr 2024Article

    Is There a Cybersecurity Imposter in Your Dental Practice?

    The crucial difference between a typical IT provider and a certified cybersecurity professional, and the dental analogy that makes it clear: a general dentist can't simply buy a microscope and call themselves an endodontist.

    Read
  34. Mar 2024Article

    Ransomware in Dental Practices: The Top 6 Mistakes

    The six mistakes Anne sees most often in dental ransomware cases, including untested backups, missing email filtering, and patchy MFA coverage, with the corrective steps for each.

    Read
  35. Feb 2024Article

    Dental Cybersecurity: What Your Practice Needs to Know

    The plain-language essentials of dental cybersecurity, written for owners and managers who want to understand the landscape before deciding what to invest in.

    Read
  36. Feb 2024Scams

    Latest Tricks in CRA Scams Unveiled

    The newest CRA-impersonation scam tactics, including the more convincing voicemail and SMS variations, and how to talk to your team about them so the practice doesn't get caught off-guard.

    Read
  37. Feb 2024Article

    The Hidden Cyber Risks of Digital Dental Practices

    The "hidden" cyber risks that come with a fully digital dental practice (connected imaging, cloud-hosted PMS, integrated devices) and the questions every owner should be asking their IT and software vendors.

    Read
  38. Jan 2024Article

    Stolen Passwords in Dentistry

    How stolen passwords from unrelated breaches end up being the entry point to dental practice networks, and why a password manager and MFA are the highest-leverage controls a small team can adopt.

    Read
  39. Jan 2024Article

    Essential Security Policies and Procedures for Dental Offices

    The plain-language version of every essential dental office security policy (Written Information Security Policy, data classification, safe computer use and more), with cited sources and applied to the Canadian context.

    Read
  40. Jan 2024Article

    Understanding and Preventing Data Breaches in Dental Practices

    What a data breach actually looks like in the modern dental context, the most common entry points, and the prevention layers that meaningfully change the odds.

    Read
  41. Dec 2023Alert

    The 23andMe Data Breach: A Wake-Up Call for Dental Practices in Cybersecurity

    The 23andMe credential-stuffing breach as a wake-up call for dental teams. The attack didn't crack 23andMe, it cracked password reuse. The same path leads straight into dental networks if practices haven't moved past shared and reused credentials.

    Read
  42. Dec 2023Article

    The Ultimate Guide to Staying Safe Online This Holiday Season

    The annual holiday-season online safety guide, covering shopping scams, gift card fraud, charity impersonation, and the increased phishing volume dental teams should expect through December.

    Read
  43. Nov 2023Article

    The Unseen Threat in Dental Practices: Human Error in Cybersecurity

    Why human error remains the most consistent root cause of dental cybersecurity incidents, and the small training and process changes that meaningfully reduce it without creating a culture of blame.

    Read
  44. Nov 2023Scams

    Will a Cyber Grinch Steal Your Christmas? Navigating Holiday Scams

    The seasonal scam patterns dental teams should watch for in November and December, and the simple "pause before you click" habits that protect both personal and practice accounts.

    Read
  45. Oct 2023Alert

    Microsoft Scams: Dental Practice Alert

    A Cybersecurity Awareness Month alert on the spike in social engineering using the Microsoft and Google brands, written with Steve Genge of Alexio. Why dental teams need specialized training when the lures wear familiar logos.

    Read
  46. Sep 2023Article

    Dental Cybersecurity: Brushing Up on Cyber Hygiene

    The cyber hygiene parallel that resonates with dental teams: just as patients need consistent oral hygiene to avoid bigger issues, practices need consistent cyber hygiene to avoid the kind of breach that ends up in the news.

    Read
  47. Aug 2023Article

    Is Your Dental Practice a Hacker's Dream?

    Why a typical dental practice (rich PHI, financial data, multiple endpoints, integrated devices and small security budgets) is exactly the profile attackers actively look for, and the top corrective steps owners can take.

    Read
  48. Aug 2023Alert

    Cybersecurity Incident at Alberta Dental Service Corporation: What You Need to Know

    What happened during the July 2023 ADSC cybersecurity incident, who was affected, and what dentists should do to protect themselves and their patients, including the malware deployment and data recovery timeline.

    Read
Industry partner

Alexio Corporation

7 pieces, 2020 to 2024

Selected bylined articles, alerts and case studies from getalexio.com, the blog of Alexio Corporation, which Anne co-founded. Topics include dental IT versus cybersecurity, telehealth, ransomware and online safety.

  1. Nov 2024Article

    Cybersecurity vs. IT: Why Experience and Certifications Matter for Canadian Dental Practices

    The crucial distinction between managed IT services and managed cybersecurity for Canadian dental practices, and why having tools is not the same as having a specialist. Includes the certifications (CISSP, CISM, CIPP, etc.) practice owners should look for.

    Read
  2. Oct 2024Article

    How to Choose the Right IT Provider for Your Dental Practice

    What to ask before signing with an IT provider, covering certifications, security audit practices, response times, and the difference between an IT provider and a Managed Security Services Provider (MSSP). Co-bylined with Steve Genge, CISO of Alexio.

    Read
  3. Sep 2021Phishing

    Ransomware & The Birth of a CyberSchool

    The story behind Alexio's CyberSchool, a 200-topic micro-learning library built on the principle that cybersecurity is now a life skill, not just a workplace requirement, and the rise of ransomware that drove the need to make training accessible to everyone.

    Read
  4. Feb 2021Risk

    15 Guidelines to Keep Your Kids Safe Online

    A practical guide for parents on helping children stay safe online, from being cautious about who they connect with, to protecting accounts and credentials, to recognizing the long life of a digital footprint.

    Read
  5. 2020Privacy

    3 Crucial Pieces of Data You Don't Want Exposed

    The three pieces of personal data most dangerous to expose, and why we hand them over far too freely without checking whether the business asking has any legitimate need or way to protect them long-term.

    Read
  6. 2020Article

    Considerations for Telehealth in Dentistry

    The cybersecurity considerations dental practices needed to address as telehealth tools were rapidly adopted during the pandemic, covering platforms, hardware, and the security gaps left when teams were forced to work from home without corporate-grade safeguards.

    Read
  7. Jan 2020Press

    Alexio Corporation: A Winner at Canadian SME National Business Awards

    Alexio's "Best New Business" win at the 2019 CanadianSME National Business Awards. Anne reflects on why national recognition matters when serving practices coast-to-coast, and what the LifeLabs breach signaled for Canadian healthcare cybersecurity.

    Read
Small business media

CanadianSME Magazine

4 pieces, 2019 to 2024

Anne’s writing for CanadianSME, a Canadian small-business publication, focused on practical cybersecurity strategies and her founder journey after Alexio’s Best New Business recognition at the CanadianSME National Business Awards.

  1. 2024Op-Ed

    A Message to Women Entrepreneurs: International Women's Day

    An International Women's Day message to Canadian women entrepreneurs, drawing on Anne's own path and the importance of building practical, hands-on careers in cybersecurity, a field where women remain underrepresented.

    Read
  2. 2020Feature

    Alexio: Helping Small Businesses Dodge Cyberattacks

    A founder profile and contributed feature on how Alexio Corporation built a cybersecurity service designed specifically for the budgets and realities of Canadian small businesses and healthcare practices.

    Read
  3. 2020Q&A

    Anne Genge: Thoughts on Winning the Best New Business Award (Top 2)

    Anne's reflections after CanadianSME's National Business Awards recognized Alexio's work in cybersecurity for healthcare and small businesses, including her message to entrepreneurs and Alexio's pledge to keep innovating for an underserved sector.

    Read
  4. 2019Magazine

    6 Effective Cybersecurity Strategies for Small Businesses in Canada

    A contributed magazine article walking through six cybersecurity strategies for small businesses, from staff training and access control to password management, written in Anne's role as Director of Privacy & Cybersecurity Education at Alexio Corporation.

    Read
Security media

Cyber Defense Magazine

1 piece, 2020

Anne’s contribution to Cyber Defense Magazine, whose 2020 Global Cyber Defense Awards named her Most Innovative Woman in Cybersecurity.

  1. Apr 2020Feature

    Mastering Automation to Solve Data Security for Healthcare Practices

    How automation, machine learning, and continuous monitoring can give small healthcare practices enterprise-class protection at small-network economics, and why "buy the tool, run the scan once" doesn't survive contact with modern threats.

    Read
Personal blog

annegenge.com

5 posts, 2023 to 2024

Selected posts from Anne’s personal blog, where she breaks down dental cybersecurity incidents and frameworks in plain language for practice owners and managers.

  1. 2024Blog

    Phishing for the Weakest Link in Your Dental Practice

    An examination of why human error remains the top root cause of breaches and how cybercriminals have become master storytellers, drawing on Verizon Data Breach Investigations Report data on the prevalence of human-element breaches.

    Read
  2. 2024Blog

    Why the Just Kids Dental Data Breach Matters: The Importance of Protecting Personal Health Information

    A breakdown of the Just Kids Dental (Acadia Health) cyberattack that compromised the personal health information of more than 129,000 patients, and why PHI breaches can have a more severe and long-lasting impact than financial data breaches.

    Read
  3. Aug 2023Blog

    Cybersecurity Incident at Alberta Dental Service Corporation: What You Need to Know

    What happened during the July 2023 ADSC cybersecurity incident, who was affected, and what dentists should do to protect themselves and their patients, including the malware deployment and data recovery timeline between May and July 2023.

    Read
  4. Aug 2023Blog

    Is There a Cybersecurity Imposter in Your Dental Practice?

    The crucial difference between a typical IT provider and a certified cybersecurity professional, and why dental practices need both. The dental analogy: a general dentist can't simply buy a microscope and call themselves an endodontist.

    Read
  5. Aug 2023Blog

    Revolutionizing Dental Practices: The Affordable Path to Dental Cybersecurity with CaaS

    An introduction to Cybersecurity as a Service (CaaS) as a solution for dental practices that have an IT provider but lack dedicated cybersecurity expertise, a way to access enterprise-level protection on a small-practice budget.

    Read

Bring this guidance to your whole team

Myla Essentials turns these lessons into short, practical training for every role in the dental practice, with certificates that document completion.

Learn More. Worry Less. Stay Safe.™

Library last updated September 2026. Each entry links to the original publication, and descriptions summarize that source. Original articles remain the property of their publishers.

Sources: mylatraining.com, oralhealthgroup.com, dental-tribune.com, oasisdiscussions.ca, myla.training, getalexio.com, canadiansme.ca, cyberdefensemagazine.com, annegenge.com, drbicuspid.com, itworldcanada.com, womenofinfluence.ca, youtube.com.